.layout{display:flex;min-height:100vh}.sidebar{width:200px;background:#1a1a2e;color:#fff;display:flex;flex-direction:column;flex-shrink:0}.sidebar-logo{padding:24px 20px 20px;font-size:16px;font-weight:700;letter-spacing:.3px;border-bottom:1px solid rgba(255,255,255,.08)}.sidebar-nav{display:flex;flex-direction:column;padding:12px 0}.nav-item{padding:11px 20px;color:#ffffffa6;font-size:14px;transition:background .15s,color .15s}.nav-item:hover{background:#ffffff12;color:#fff}.nav-item.active{background:#ffffff1f;color:#fff;font-weight:600}.content{flex:1;padding:28px 32px;overflow-y:auto}.stat-card{background:#fff;border-radius:10px;padding:20px 24px;border:1px solid #e8eaed}.stat-card.highlight{border-color:#e57373;background:#fff8f8}.stat-label{font-size:12px;color:#6b7280;margin-bottom:8px;font-weight:500;text-transform:uppercase;letter-spacing:.4px}.stat-value{font-size:28px;font-weight:700;color:#1a1a2e;line-height:1}.stat-card.highlight .stat-value{color:#c62828}.stat-sub{font-size:12px;color:#9ca3af;margin-top:6px}.page-title{font-size:20px;font-weight:700;color:#1a1a2e;margin-bottom:20px;display:flex;align-items:center;gap:10px}.total-badge{font-size:13px;font-weight:500;background:#e8eaed;color:#5f6368;padding:2px 10px;border-radius:20px}.stat-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:16px}.filter-bar{display:flex;align-items:center;gap:8px;margin-bottom:16px}.filter-select,.filter-input{padding:7px 12px;border:1px solid #dfe1e5;border-radius:6px;font-size:13px;background:#fff;color:#1a1a2e;outline:none}.filter-select:focus,.filter-input:focus{border-color:#4285f4}.filter-sep{color:#9ca3af}.tab-bar{display:flex;gap:4px;margin-bottom:16px}.tab-btn{padding:7px 16px;border:1px solid #dfe1e5;border-radius:6px;background:#fff;font-size:13px;color:#5f6368;display:flex;align-items:center;gap:6px;transition:all .15s}.tab-btn:hover{background:#f1f3f4}.tab-btn.active{background:#1a1a2e;color:#fff;border-color:#1a1a2e}.tab-count{background:#ffffff40;border-radius:10px;padding:0 6px;font-size:11px}.tab-btn:not(.active) .tab-count{background:#e8eaed;color:#5f6368}.table-wrap{background:#fff;border-radius:10px;border:1px solid #e8eaed;overflow:auto}.data-table{width:100%;border-collapse:collapse;font-size:13px}.data-table th{padding:11px 14px;text-align:left;font-weight:600;color:#5f6368;font-size:12px;background:#f8f9fa;border-bottom:1px solid #e8eaed;white-space:nowrap}.data-table td{padding:11px 14px;border-bottom:1px solid #f1f3f4;color:#1a1a2e;vertical-align:top}.data-table tr:last-child td{border-bottom:none}.data-table tbody tr:hover td{background:#fafafa}.clickable-row{cursor:pointer}.mono{font-family:Menlo,Consolas,monospace;font-size:12px}.addr-cell{max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.name-cell{max-width:220px}.reason-cell{max-width:160px}.content-cell{max-width:300px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.loading-cell,.empty-cell{text-align:center;color:#9ca3af;padding:40px}.badge{display:inline-block;padding:2px 8px;border-radius:12px;font-size:11px;font-weight:600;white-space:nowrap}.badge-answered{background:#e8f5e9;color:#2e7d32}.badge-unanswered,.status-RU{background:#fff3e0;color:#e65100}.status-UC{background:#e3f2fd;color:#1565c0}.status-CC{background:#f3e5f5;color:#6a1b9a}.status-PR{background:#e8f5e9;color:#2e7d32}.status-INSTRUCT{background:#fff3e0;color:#e65100}.status-ACCEPT{background:#e3f2fd;color:#1565c0}.status-DEPARTURE{background:#e8eaf6;color:#283593}.status-DELIVERING{background:#f3e5f5;color:#6a1b9a}.status-FINAL_DELIVERY{background:#e8f5e9;color:#2e7d32}.detail-row td{padding:0;background:#f8f9fa}.detail-box{padding:16px 20px;border-top:1px solid #e8eaed}.detail-section{margin-bottom:12px}.detail-section.answer{background:#f0f7ff;border-left:3px solid #4285f4;padding:10px 14px;border-radius:0 6px 6px 0}.detail-label{font-size:11px;font-weight:600;color:#5f6368;margin-bottom:4px;text-transform:uppercase;letter-spacing:.4px}.detail-text{font-size:13px;line-height:1.6;color:#1a1a2e;white-space:pre-wrap}.detail-meta{font-size:11px;color:#9ca3af;margin-top:8px}.pagination{display:flex;align-items:center;justify-content:center;gap:16px;margin-top:16px}.pagination button{padding:7px 16px;border:1px solid #dfe1e5;border-radius:6px;background:#fff;font-size:13px;color:#1a1a2e;transition:background .15s}.pagination button:hover:not(:disabled){background:#f1f3f4}.pagination button:disabled{opacity:.4;cursor:default}.pagination span{font-size:13px;color:#5f6368}.error-msg{background:#fff3e0;color:#e65100;padding:12px 16px;border-radius:6px;margin-bottom:16px;font-size:13px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background:#f5f6f8;color:#1a1a2e;font-size:14px}a{color:inherit;text-decoration:none}button{cursor:pointer;font-family:inherit}